Privacy Policy

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?

Data controller: AENOR CONOCIMIENTO S.L.U.
NIF: B85893493
Address: Calle Génova, nº 6, 28004 Madrid
Phone: 914 32 60 00
Data protection email: datosue@aenor.com

FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?

Depending on the category of data subject concerned, we may process your personal data for the following purposes:

REGISTERED USERS: Firstly, to validate that the user trying to register is a civil servant of any of the public administrations of the countries participating in the project. “Capacity building of veterinary and plant health in the Western Balkans- LOT 2: PLANT HEALTH (PHWB)”, or, alternatively, they are experts in the field who have been previously recruited.
Once the registration has been validated, your data will be processed in order to allow access to and use of the private area.

WEB USERS (Contact forms): Submit requested information, resolve the query raised.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?

REGISTERED USERS: Consent given.

WEB USERS (Contact forms): Consent given.

WHAT CATEGORY OF DATA DO WE PROCESS?

REGISTERED USERS: Personal details (name and surname, email, telephone, country of origin, IP address).
Employment details: Institution you work for, position or position you hold.

WEB USERS (Contact forms): Personal data (name, surname, email, country, IP address).

HOW LONG WILL WE KEEP YOUR DATA?

Your data will be kept for the minimum time necessary to fulfil the purpose for which they were collected, as well as to meet the responsibilities that may arise from the data provided and any other legal requirement.

TO WHICH PARTIES WILL WE DISCLOSE YOUR PERSONAL DATA?

The organisation will not disclose your data to any third party unless you are expressly informed or unless there is a legal obligation to do so.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM?

You have the following rights recognised by the regulations:

  • Right to request access to the personal data that the organisation processes, relating to your person.
  • The right to rectify inaccurate or incomplete data.
  • The right to request the deletion of your data.
  • The right to object to the processing of your data in certain circumstances and on grounds relating to your particular situation, subject to the exceptions indicated in the regulations.
  • The right to restrict processing (limit the processing of certain personal data).
  • The right to request data portability.
  • Where appropriate, the right not to be subject to automated decisions such as profiling.
  • The right to withdraw the consent given.
  • The right to complain to the competent National Agency if they consider that their rights have been violated.

You have the following rights recognised by the regulations:

You may exercise your rights by writing to the organisation’s registered office or by sending a letter to the following e-mail address datosue@aenor.com. We may ask you to prove your identity, if in doubt, by sending a photocopy of your ID card.

You can access models, forms and further information about your rights on the website of the relevant national data protection agency.

CAN I WITHDRAW CONSENT?

You have the possibility and the right to withdraw the consent given at any time for any purpose, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

WHERE CAN YOU COMPLAIN IF YOU CONSIDER THAT YOUR DATA ARE NOT PROCESSED CORRECTLY?

If you consider that your data are not being treated in an appropriate manner by the organisation, you can address your complaints to the following e-mail address datosue@aenor.com, or before the corresponding competent Data Protection Authority, being in the case of Spain the Agencia Española de Protección de Datos.

WHAT ARE THE SECURITY MEASURES?

The organisation has adopted all the security measures, both technical and organisational, necessary to guarantee the security of the personal data you provide us with, thus avoiding its alteration, loss or unauthorised access, as required by current legislation, although absolute security does not exist.

PRIVACY POLICY UPDATES

The organisation may update this privacy policy at any time in order to adapt it to any changes made to the regulations and to the processing carried out. Consequently, it must be read every time a user provides us with personal data through the website.